Our Commitment to Accountability

QNN24 is committed to maintaining the highest professional and journalistic standards.

If any individual or organisation believes that content published on the website:

• Is inaccurate.
• Is misleading.
• Violates privacy.
• Is defamatory.
• Breaches QNN24’s published editorial standards.

They may submit a formal editorial complaint.

How to Submit a Complaint

Please provide:

• Your full name.
• Your contact details.
• A link to the content concerned.
• A clear explanation of the nature of your complaint.
• Any supporting documents or evidence, where available.

Send your complaint to:

complaints@qnn24.com

Review Process

After receiving a complaint:

1. The complaint will be registered with the Editorial Board.
2. The content concerned will be reviewed.
3. Relevant parties may be contacted where necessary.
4. A reasoned decision will be issued regarding the complaint.

Response Time

We aim to respond to complaints within:

14 working days

from the date of receipt.

Possible Outcomes

QNN24 may decide to:

• Take no further action.
• Publish a clarification.
• Publish a correction.
• Amend the content.
• Remove the content in exceptional circumstances.

Good Faith

Complaints must be submitted in good faith and for legitimate professional or legal reasons.

QNN24 reserves the right not to consider complaints that are malicious, abusive, or submitted in bad faith.

Report an Error

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Accuracy Is Our Responsibility

QNN24 believes that accuracy is fundamental to professional journalism.

Despite our verification and editorial review procedures, unintentional errors may occasionally occur.

We therefore encourage readers to report any errors they identify.

What Can Be Reported?

Readers may report:

• Factual errors.
• Statistical errors.
• Significant language errors that affect meaning.
• Incorrect names of individuals or organisations.
• Inaccurate quotations.
• Incorrect links or references.

How to Report an Error

Please provide:

• A link to the relevant article.
• A description of the error.
• The correct information, if available.
• Any supporting sources or evidence.

Send your report to:

corrections@qnn24.com

Review Process

The Editorial Board will:

1. Review the report.
2. Verify the relevant facts.
3. Take appropriate action.

Transparency

Where a significant error is confirmed:

• It will be corrected promptly.
• A correction or clarification notice may be added to the article in accordance with QNN24’s Corrections Policy.

We thank all readers who help improve the quality and accuracy of our journalism by reporting errors.